Support

FAQ

Is my journal private?

Yes. Your entries are stored only on your device — there's no account, no login, and no server that stores your journal. The only time an entry ever leaves your device is if you tap "Get Reflection" (to generate an AI reflection) or use Export/Share yourself.

What does "Get Reflection" do?

It sends that one entry to our AI service to generate a short, personal reflection on what you wrote. It's available to Afterglow Premium subscribers. We don't keep a copy of your entry text afterward.

How do I subscribe, or restore a purchase?

Open Settings from the entry list and tap "Upgrade to Premium," or "Restore Purchases" if you've already subscribed on another device signed into the same App Store / Play account.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, not by us. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → Menu → Subscriptions.

Can I export or delete my data?

Yes — both are available in Settings. Export shares your entries as a file; Delete All Data permanently removes everything stored on your device.

My daily reminder isn't showing up.

Make sure notifications are enabled for Afterglow in your device's system settings, and that a reminder time is set in Afterglow's Settings screen.